NASA HQ IFM Newsletter 4 April 2005, NASA HQ
"Would you like to complain about IFMP? Well here's your chance to let it rip. Or even, heaven forbid, pay a compliment....maybe we should have one of those "American Idol" type dial-ins every now and again...until then, here's what we'll be doing. Very soon you will hear much more regarding the Customer Satisfaction Survey that will be conducted by the Competency Center in mid-April."