How To Avoid Bad News
NASA cancels $10 million culture change contract, Government Executive
“The culture change initiative was prompted by the Columbia accident investigation. An official report on the accident, released in August 2003, decried NASA management’s unwillingness to hear bad news and said a lack of upward communication contributed to the orbiter crash.”
Editor’s note: One quick way to avoid hearing bads news about internal NASA processes is to cancel the contract of a company which may be relaying the bad news in the first place. When NASA starts to rely on its own internal, self-managed mechanisms to gauge how things are going in terms of employee attitudes, management culture, etc. – well … we all know what inevitably happens. Its like breathing your own exhaust.
Then again, NASA went to the moon in the 1960’s without any of this external socio/psychoanalysis. Stay tuned.