NASA OIG on GRC Emergency Responses
“The lack of clearly defined roles, responsibilities, and lines of authority for Glenn responders, along with the absence of memorandums of understanding (MOU) with off- site responding organizations, has negatively affected the Center’s ability to implement ICS and respond effectively to emergencies. When ICS is not properly implemented during an emergency, the chain of command and lines of communication can become confused, increasing the risk of injury for responders and other personnel, as well as increasing the risk of damage to NASA assets. For at least two of the emergencies that we reviewed, that confusion could have resulted in serious injury to the responders and further damage to Glenn assets.”
