How to Devise a Stellar Social Media Policy: NASA's Tips, Network World
"NASA has been exploring social media--a territory still foreign to many businesses--for years now. But back in 2007, as more and more employees began using external social media sites, NASA determined that it was time develop a policy--not just to protect the agency, but to protect their employees as well. ... NASA successfully developed and implemented a set of social media guidelines and added them onto the existing communications policy. Check out Holm's tips and tricks to help make your social media policy rollout go smoothly."
Keith's note: So ... these are tips offered from Jeanne Holm, chief knowledge architect at JPL on how NASA advises people to develop a social media policy (guidelines) yet the agency itself still has not managed to develop a social media policy. I cannot seem to find that policy online despite the claims made in this article that it has been under development since 2007. One would think that such things are online, right? Given that there is some confusion among people at NASA who are supposed to coordinate such things, wouldn't this disconnect as to the status of these guidelines undermine the value of some of this advice from NASA?