Payroll Screw Up Delays NASA Paychecks (Update)

Keith's note: NASA NSSC employees are getting this memo today from DOI (who does NASA payroll). Looks like it may affect other parts of NASA. Someone at NASA HQ who uses NFCU got a direct deposit but another person at NASA HQ who uses a regular bank did not.

September 12, 2013 MEMORANDUM
To: FPPS User Group Representatives
From: Linda Y. Rihel-Todd, Chief //signed//
Payroll Operations Division
Subject: Correction Electronic Funds Transfer for Pay Period 2013-19

The Official Pay Date for all agencies is the second Tuesday following the end of the pay period. Generally payments are provided to Financial Institutions for an early deposit prior to the Official Pay Date. This is routinely accomplished by the first Friday following the end of the pay period. An oversight occurred during the certification process for pay period 2013 19, which inadvertently disbursed the EFT payments after the Friday, September 13, 2013. Efforts to process a new payment file with Department of Treasury was unsuccessful. Therefore, the payments will be made by the Official Pay Date, September 17, 2013. Next pay period we will resume to our normal processing. We apologize for any inconvenience to employees. We recommend you distribute this memorandum or information to your Servicing Personnel.

Keith's 12:50 pm EDT update: The following memo is now being sent around NASA:

Date: September 13, 2013 12:08:12 PM EDT
Subject: Critical Update: Payroll Notice

NASA has been notified by NASA's payroll provider, the Department of Interior's Business Center (IBC) that yesterday's efforts by IBC to resolve the recent processing error with the Department of Treasury were unsuccessful. This error affected several Government Agencies. As a result, some NASA employees received their payroll deposit at the usual time, while others will not receive their deposits until Tuesday, 17 September 2013. The determination as to which employees will be paid at the usual time, and which employees will not be paid until Tuesday is being made by individual financial institutions. NASA has no control over these decisions, and a coordinated Government response is being handled by DOI and the Department of Treasury in an effort to minimize disruption to employees.

Please be reminded that the official pay date for all Government Agencies is the second Tuesday following the end of the pay period. We are aware, however, that in many cases payments are provided to financial institutions for an early deposit prior to the official pay date. It is strongly recommended that employees verify payroll deposits for this pay period with their financial institutions.

NASA is in close communication with DOI regarding the situation. The Agency has been assured by DOI that they are in contact with each of the affected 1800 financial institutions to resolve the situation and minimize the impact on employees.

For more information, please contact the Department of Interior's Business Center (IBC) Customer Support Center at 1-888-367-1622.

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This page contains a single entry by Keith Cowing published on September 13, 2013 10:22 AM.

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