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Payroll Screw Up Delays NASA Paychecks (Update)

By Keith Cowing
NASA Watch
September 13, 2013
Filed under ,

Keith’s note: NASA NSSC employees are getting this memo today from DOI (who does NASA payroll). Looks like it may affect other parts of NASA. Someone at NASA HQ who uses NFCU got a direct deposit but another person at NASA HQ who uses a regular bank did not.
September 12, 2013 MEMORANDUM
To: FPPS User Group Representatives
From: Linda Y. Rihel-Todd, Chief //signed//
Payroll Operations Division
Subject: Correction Electronic Funds Transfer for Pay Period 2013-19
The Official Pay Date for all agencies is the second Tuesday following the end of the pay period. Generally payments are provided to Financial Institutions for an early deposit prior to the Official Pay Date. This is routinely accomplished by the first Friday following the end of the pay period. An oversight occurred during the certification process for pay period 2013 19, which inadvertently disbursed the EFT payments after the Friday, September 13, 2013. Efforts to process a new payment file with Department of Treasury was unsuccessful. Therefore, the payments will be made by the Official Pay Date, September 17, 2013. Next pay period we will resume to our normal processing. We apologize for any inconvenience to employees. We recommend you distribute this memorandum or information to your Servicing Personnel.

Keith’s 12:50 pm EDT update: The following memo is now being sent around NASA:

From: [email protected]
Date: September 13, 2013 12:08:12 PM EDT
To: [LARGE LIST]
Subject: Critical Update: Payroll Notice
Reply-To: [email protected]
NASA has been notified by NASA’s payroll provider, the Department of Interior’s Business Center (IBC) that yesterday’s efforts by IBC to resolve the recent processing error with the Department of Treasury were unsuccessful. This error affected several Government Agencies. As a result, some NASA employees received their payroll deposit at the usual time, while others will not receive their deposits until Tuesday, 17 September 2013. The determination as to which employees will be paid at the usual time, and which employees will not be paid until Tuesday is being made by individual financial institutions. NASA has no control over these decisions, and a coordinated Government response is being handled by DOI and the Department of Treasury in an effort to minimize disruption to employees.
Please be reminded that the official pay date for all Government Agencies is the second Tuesday following the end of the pay period. We are aware, however, that in many cases payments are provided to financial institutions for an early deposit prior to the official pay date. It is strongly recommended that employees verify payroll deposits for this pay period with their financial institutions.
NASA is in close communication with DOI regarding the situation. The Agency has been assured by DOI that they are in contact with each of the affected 1800 financial institutions to resolve the situation and minimize the impact on employees.
For more information, please contact the Department of Interior’s Business Center (IBC) Customer Support Center at 1-888-367-1622.

NASA Watch founder, Explorers Club Fellow, ex-NASA, Away Teams, Journalist, Space & Astrobiology, Lapsed climber.

7 responses to “Payroll Screw Up Delays NASA Paychecks (Update)”

  1. Johnhouboltsmyspiritanimal says:
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    we got an email yesterday that payroll would not be impacted, but so far no direct deposit has hit my account. But since I no longer have access to work email on my BYOD and webmail is down I am assuming JSC also got the same email.

  2. SpaceHoosier says:
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    That sucks, especially for any employee that is living pay check to pay check.

  3. BEAUTIFUL says:
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    Just like Government. Make an excuse that the official payday is Tuesday. You failed OWN IT! If we knew payday was on Tuesday and not Friday there would be no need for a memo. IJS

  4. Kathy says:
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    We at NASA didn’t get the message shown here. Much shorter and not very clear from NSSC, but it did say we would be paid “on Time”. To a NASA employee that is Friday; however, when I called DOI, they said the official pay date is Tuesday. So NSSC’s email was not adequate in describing the situation.

    When NASA moved payroll processing to DOI, they did accommodate NASA’s early payment. So glad to see should be back to normal next pay period.

  5. Denniswingo says:
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    Hate to make lite of a situation that impacts a lot of people but have you guys noticed that there is an Intuit online payroll ad showing up on the right side of this thread?

  6. MV says:
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    The NASA Shared Services Center (NSSC) lists the pay date as 9/13/13. https://answers.nssc.nasa.g
    These aren’t “official”?? Where then do we find the official dates?