King for a Day, Wayne Hale
"Many of my old friends and colleagues are asking me a question these days: "If you were NASA Administrator, what would you have the agency do?" I know what they want to hear: Moon, Mars, or Asteroid - what is the next destination for human spaceflight? But that is not the answer I would give. Whatever 'horizon goal' is established, without significant organizational and cultural changes at NASA, the chance for success is in doubt. To make NASA into the extraordinarily effective organization it once was and could be again will require significant work to transform it. NASA is filled with extremely smart, highly motivated individuals who are the experts in their fields. They can do amazing things. Measured against any other organization - government or commercial - the NASA civil service and contractor work force is outstanding in terms of inherent capabilities and the desire to make their projects successful. But success in NASA's endeavors is hobbled by three structural and cultural problems: (1) inter-center rivalry, (2) mind numbing bureaucracy, and (3) a paralyzing cultural requirement for perfection in all things."