IT/Web: August 2008 Archives

NOMAD Is Acting Up Again

NOMAD service to Treo users is not working properly again

Thursday, August 21, 2008 - 12:15 P.M. Central - The exchange server that was the source of the NOMAD connectivity problems this morning was scheduled to be rebooted between 12:00 and 12:30 this afternoon. The 4500 or so users on these two servers might experiencing a 2-5 service interruption. The Goodlink server is also being rebooted.

Editor's note: Everything is now working again.

NASA ARC Internal Email: New Code I Directorate Established

"I am pleased to announce the formation of the Information Technology directorate, Code I, at Ames Research Center. The mission of the new directorate is to maximize the productivity of all employees by providing innovative, reliable and secure information technology services. As a part of an agency-wide initiative, all of the center's IT support functions are being consolidated under this new directorate, which is led by the Chief Information Officer (CIO). Goals of the new organization include: ... "

NOMAD Status

Monday, August 4, 2008 - 5:36 P.M. Central: Due to a power outage at MSFC, there is no connectivity to the NOMAD infrastructure. Although servers are operational, there is no connectivity; therefore, users with accounts hosted at MSFC have no ability to send and receive email on desktops, laptops, Outlook Web Access (OWA), Instant Messanger (IM) or handheld devices. More info to come.

Monday, August 4, 2008 - 6:41 P.M. Central: Some NOMAD customers at various Centers are having some success connecting to the resources hosted at MSFC. There are still others close to or located at MSFC who are not able to access any of the applications hosted at MSFC. Additionally, NOMAD customers who are on the JSC NOMAD cluster are able to access their NOMAD Services and have never been impacted by the events at MSFC.

Monday, August 4, 2008 - 7:26 P.M. Central: Connectivity to all NOMAD services has been re-established. Some messages that are still in queue need to be delivered to BlackBerry and Treo users, but they will be delivered shortly. This outage was caused by an Army power failure at the Redstone Arsenal.

Editor's note: A power outage at an Army base crashes NASA's NOMAD? Every modern ISP I have ever heard of has back-up power - especially when critical services are hosted. I guess NASA went the cheap route. Does this mean that NASA has accepted an IT solution such that NOMAD-supported services can go down across the U.S. due to a single point failure in Alabama - one that the Army oversees? Who came up with this ingenious plan?

NASA GSFC Internal Memo: Outlook Calendars

"There have been several instances where individuals who have been invited to a meeting have forwarded the meeting invitation to other individuals. Even though this is an option that is available in Outlook, it is not advisable for several reasons. It is considered poor meeting etiquette to invite other people to a meeting who are not on the original guest list."


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