IT/Web: February 2014 Archives

NASA OIG: NASA's Management of its Smartphones, Tablets, and Other Mobile Devices

"The OIG found that weaknesses in NASA's mobile device management means the Agency is unable to ensure that it is not paying for a significant number of unused devices. Specifically, NASA lacks a complete and accurate inventory of Agency-issued smartphones, tablets, cellphones, and AirCards (used to provide internet access) because the information system NASA uses to order equipment from its main IT contractor is not fully functional or integrated with the database the Agency uses to track IT assets."

- Do You Really Trust NASA Not to Ruin Your Mobile Device?, earlier post
- NASA Mobile Security Requirements: Why Now?, earlier post
- OIG on Information Technology Security Tools, earlier post

Procedures for Disclosure of Records Freedom of Information Act Regulations (NASA, Federal Register

"Sec. 1206.300 How to make a request for Agency records.

(b) NASA does not have a central location for submitting FOIA requests and it does not maintain a central index or database of records in its possession. Instead, Agency records are decentralized and maintained by various Centers and Offices throughout the country.

(c) In accordance with the Agency Records Management procedures NASA has not yet implemented a records management application for automated capture and control of e-records; therefore, official files are primarily paper files."

#WhatIsNASAFor and the Defending NASA, earlier post

"@NASA tweeting resulted in 17,597,370 impacts. @NASASocial produced 7,627,023. @NASAWatch produced 5,296,071 and @SpaceRef produced 1,632,662."

Keith's note: I am not certain what David Weaver is crowing about. The agency used its main Twitter accounts @NASA and @NASASocial for the #WhatIsNASAFor effort a few times. That's it. None of the agency's field centers, major mission Twitter accounts, etc. bothered to participate - even though they were made aware that participation was encouraged. As such, it is somewhat embarassing that @NASAWatch and @SpaceRef - run by one person in their basement - were able to generate Twitter impacts on a par with the largest space agency on the planet - the same agency that loves to brag about its unrivaled social media prowess. In this instance NASA decided (by default) to sit the whole effort out because it could not figure out how to use the resources. They could have easily generated hundreds of millions of Twitter impressions. But they didn't. As they say on Twitter #FAIL.

Review of NASA's Agency Consolidated End-User Services Contract, NASA OIG

"NASA's lack of adequate preparation prior to deploying the ACES contract together with HP's failure to meet important contract objectives has resulted in the contract falling short of Agency expectations. We attribute these shortcomings to several factors, including a lack of technical and cultural readiness by NASA for an Agency-wide IT delivery model, unclear contract requirements, and the failure of HP to deliver on some of its promises. In general, these issues fall into two categories: (1) issues related to the Agency's overall IT governance and (2) management and problems specific to the ACES contract."



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