NASA Watch Support Page

Welcome to an upgraded NASA Watch. Besides sporting a new design, minimalist in it's look, there are several new features.

Most notably we have a new registration system. We no longer allow anonymous postings. If you want to comment you have to register. However that doesn't mean you can't be anonymous to our readers. If you don't want people to know who you are just pick an obscure user name. You control what information is displayed with your posts.

You'll find that each article now has Print and Share functions. The Share functions are provide by ShareThis an excellent service for sharing content with colleagues and friends.

Inevitably with all upgrades there are sometimes issues. If you a registration or login issue then please post a comment here. If you're looking for a solution to a particular problem you might find it here.

You can always email us issues at srmtadmin@spaceref.com. We'll try to get back to you in a timely fashion.

You can also sign in using an OpenID, TypePad, Vox, Yahoo or Google account or the native SpaceRef Network login.

Marc Boucher


Registration FAQ


- I registered but didn't get the confirmation email, help me?

First of all did you check your spam folder? The email will have come from this address: srmtadmin@spaceref.com. Also note that you should receive an email from us almost immediately. The subject line of the email will be "SpaceRef Network Account Confirmation".

You can also have the confirmation email resent to you. Go to the sign in page and enter your username and password then select the option to have the email resent to you.

Login and Commenting FAQ


- I've confirmed my registration but when I try to sign in to comment the comment box disappears and I'm asked to sign in again, why is that?

This is an issue with your web browser Cookies. Because NASA Watch uses the SpaceRef Network authentication it can require explicit Cookies exceptions to be set.

Windows Internet Explorer 7 or 8 Users: Go to Tools ==> Internet Options ==> Privacy ==> Sites (button) then allow spaceref.net and nasawatch.com

Windows Firefox Users: Go to Tools ==> Options ==> Privacy ==> Use custom settings (menu) ==> Exceptions (button) then allow spaceref.net and nasawatch.com

Mac Firefox Users: Firefox ==> Preferences ==> Privacy ==> Use custom settings (menu) ==> Exceptions (button) then allow spaceref.net and nasawatch.com


- Which SpaceRef sites can I use my login username with?

Currently you can log into NASA Watch, SpaceRef Canada, the Space Elevator Reference and the personal blog of Marc Boucher with the username you created. As well you can log into any of those sites using an OpenID, TypePad, Yahoo or Google account. Other SpaceRef sites will be available once they have been upgraded. We'll keep you posted.

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