Report Released on the Satellite LockMart Dropped – and Broke
4 October 2004: NOAA-N-Prime Satellite Mishap Investigation Report Released, NASA
“– The LMSSC operations team’s lack of discipline in following procedures evolved from complacent attitudes toward routine spacecraft handling, poor communication and coordination among operations team, and poorly written or modified procedures.”
“– The Government’s inability to identify and correct deficiencies in the TIROS operations and LMSSC oversight processes were due to inadequate resource management, an unhealthy organizational climate, and the lack of effective oversight processes.”