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OIG Slams Both NASA and ACES Contractor

Review of NASA’s Agency Consolidated End-User Services Contract, NASA OIG “NASA’s lack of adequate preparation prior to deploying the ACES contract together with HP’s failure to meet important contract objectives has resulted in the contract falling short of Agency expectations. We attribute these shortcomings to several factors, including a lack of technical and cultural readiness by NASA for an Agency-wide IT delivery model, unclear contract requirements, and the failure of […]

  • NASA Watch
  • February 4, 2014