NASA HQ Phone System Screw Up

NASA Blunder Leads To VoIP Shutdown, WOIP News

“According to an internal NASA memo circulated the following day, the system shutdown occurred when a contracted technician inadvertently deleted the entire NASA Headquarters VoIP user database while adding 19 new VoIP user accounts to the system. Although a safety net is built into the system, and a warning question appeared advising against the action, “the technician answered the question incorrectly,” the memo said.”