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New Improved Open NASA Can't Find Its Own FOIA Page

By Keith Cowing
NASA Watch
September 15, 2016
Filed under
New Improved Open NASA Can't Find Its Own FOIA Page

NASA Open Government 2016 Plan, NASA CIO
Keith’s 15 Sept note: With regard to the Open NASA thing at FOIA this report says “NASA’s FOIA program provides access to agency documents through a citizen-centered service. NASA is committed to providing the public with excellent customer service as well as access to disclosable agency documents in accordance with all appropriate laws and regulations. Each Plan listed improvements, consolidations, and revised processes. Each of these commitments was met, and the effort to provide excellence continues. http://socialforms.nasa.gov/foia
With regard to the “excellent customer service” that the NASA CIO is so excited about, if you go to http://socialforms.nasa.gov/foia you get:

“Not Found
The requested URL /foia was not found on this server.
Apache/2.4.7 (Ubuntu) Server at socialforms.nasa.gov Port 443”

If you go to NASA’s actual FOIA page and click on “Submit a FOIA Request
+ View Form”
– it also links to http://socialforms.nasa.gov/foia which leads you to the same dead link.
So much for enhanced customer service by the NASA CIO.
Keith’s 18 Sept note: It took NASA 3 days to fix this problem once it was highlighted here. Just sayin’

Biologist, Explorers Club Fellow, ex-NASA Space Biologist and Payload integrator, Editor of NASAWatch.com and Astrobiology.com, Lapsed climber, Explorer, Synaesthete, Former Challenger Center board member 🖖🏻

2 responses to “New Improved Open NASA Can't Find Its Own FOIA Page”

  1. Daniel Woodard says:
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    I found the form in the google cache at:
    http://webcache.googleuserc
    So apparently the link was correct at one time, but the content of the http://socialforms.nasa.gov/ server has apparently been moved.

  2. fcrary says:
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    Well, some of the mistakes on NASA web pages are at least funny (in a black sort of way.) If you go to the main web page for NASA’s calls for science proposals (https://nspires.nasaprs.com/), and click on “solicitations” and then “future”, you will be told,

    Solicitations
    Future Solicitations
    ( There are none )

    In point of fact, the future solicitations end up in the system as “open”, not “future” with a TBD due date, and “There are none” simply means no one populated a that particular part of the database.